1. Agreement
By using VST Collaboration ("the Service"), operated by punkQ ("we", "us"), you agree to these terms. If you do not agree, do not use the Service.
2. Eligibility
You must be at least 16 years old to use the Service. By using the Service, you confirm that you meet this requirement.
3. Accounts
You must sign in with a supported OAuth provider (Google, GitHub, Microsoft, or Discord) to use the Service. You are responsible for keeping your account credentials secure. You agree not to share your account with others.
4. Use of the Service
You may use the Service to upload, manage, and share your own files within your DAW. You agree not to:
- Upload illegal, infringing, or harmful content
- Attempt to circumvent storage limits or access controls
- Use the Service to distribute malware or spam
- Interfere with or disrupt the Service
5. Content and Ownership
You retain full ownership of the files you upload. We do not claim any rights over your content. By uploading files, you grant us a limited license to store, transmit, and display your content solely to provide the Service.
6. Subscriptions and Billing
The Service offers free and paid subscription plans. Paid plans are billed monthly. You can view current pricing on our Pricing page.
Payments are processed by our third-party payment provider. By subscribing to a paid plan, you authorise recurring monthly charges until you cancel. You can upgrade, downgrade, or cancel your subscription at any time from inside the plugin.
When you cancel, your paid features remain active until the end of the current billing period. After that, your account reverts to the Free plan.
7. Refund Policy
If you are not satisfied with a paid plan, you may request a full refund within 14 days of your first payment by contacting support@punkq.com.
Refunds are not available for subsequent billing periods after the initial 14-day window. You can cancel at any time to prevent future charges.
8. Availability
The Service is provided "as is" without warranty of any kind. We do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Service at any time.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to data loss, lost profits, or business interruption.
Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Termination
We may suspend or terminate your account if you violate these terms, upload prohibited content, or abuse the Service. You may delete your account at any time from inside the plugin, which permanently removes all your data.
11. Changes to These Terms
We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms.
12. Contact
Questions about these terms: support@punkq.com